This Privacy Policy ("Policy") outlines the procedures through which Indiafastservices (referred to as "the Company" or "We") collects, accesses, utilizes, stores, transfers/shares, and discloses information, including personal or sensitive personal data or information, of users (each referred to as a "User" or "You/your" or "Customer") availing themselves of various services offered by the Company ("Services") via the Company's portal/website or mobile applications (collectively referred to as the "Platform"). It's important to note that this Policy pertains solely to the aforementioned information collected or received by the Company during your use of the Services. By utilizing the Services, you are indicating your agreement to this Policy and the processing of your information, including your Personal Information and non-personal information, as outlined herein. If you disagree with these terms, kindly refrain from using the Services and avoid providing permissions when specifically requested by the Company.

All terms and conditions/policies regarding the Services provided by the Company (as outlined in the Terms and Conditions or any other Company policies) are incorporated into this Policy by reference. The Policy aims to comply with the provisions of the Information Technology Act, 2000 ("Act") and the Information Technology (Reasonable security practices, procedures, and sensitive personal data or information) Rules, 2011 ("Rules").

What information do we collect?

We may collect, gain access to, and/or record certain information, including personal information, from or about Users in various ways, such as when Users access and use the Services or in connection with other activities, services, features, or resources we offer. This information may include, but is not limited to, your name, date of birth, gender, parental information, contact details, address, phone numbers, unique device ID, photographs, KYC documents, business details, financial information, and more. Users always have the option to decline to provide Personal Information, but this may restrict their participation in certain Service-related activities.

How do we use the Personal Information we collect?

We may utilize your Personal Information for various purposes, including administering the Services, processing transactions, sending newsletters, enhancing our products/services, providing important notices, conducting research, troubleshooting, marketing, and ensuring security.

Security measures:

We are committed to safeguarding Users' Personal Information and employ appropriate data collection, storage, processing practices, and security measures to prevent unauthorized access, alteration, disclosure, or destruction of Personal Information, usernames, passwords, transaction information, and data stored within our Services/eco-system. However, it's important to note that when Users engage with our Services and products, their Personal Information may be visible to other users.

Retention of Personal Information:

We will retain Users' Personal Information for the duration necessary to fulfill the outlined purposes in this Policy, unless a longer retention period is required or permitted by law.

Sharing Personal Information:

We may engage third-party service providers to assist in operating our business and Services, and may share Users' Personal Information with these third parties for limited purposes.

Third-party websites:

Our Services may contain links to third-party websites or services. We do not control the content or practices of these external sites and are not responsible for their policies. Users should review the privacy policies and terms of service of these third-party sites before engaging with them.

Use of cookies:

We utilize cookies to enhance Users' experience and gather information about their preferences. Users can choose to accept or decline cookies, although this may affect their ability to fully utilize our services.

Advertising:

Advertisements on our services may be delivered by advertising partners who may use cookies to compile non-personal information about Users' preferences for targeted advertising. However, this Policy does not cover the use of cookies by any advertisers.

User acceptance of terms:

By using the Services, Users agree to be bound by this Privacy Policy and consent to the collection, use, processing, and sharing of their Personal Information and non-personal information as outlined herein. Continued use of the Services after any amendments to this Policy indicates acceptance of such changes.

Revocation of consent:

Users have the right to revoke their consent for the collection and use of Personal Information and non-personal information by submitting a request. However, this right is subject to legal or other obligations that may require us to retain or process Personal Information.

Disclosure of Data/Information:

We will not share any personal or sensitive data with external organizations unless necessary for providing services, completing legitimate transactions, or complying with legal obligations. We may disclose information about Users if directed by legal or regulatory authorities, subject to User consent.

Observance of security practices:

We undertake reasonable precautions to maintain the confidentiality of User Personal Information, providing proper training to employees and restricting access to data on a need-to-know basis.

Links to other websites:

Our website may contain links to external websites. Users are encouraged to review the privacy statements and terms of service of these sites, as we are not responsible for their policies.

This revised Privacy Policy aims to offer a clearer understanding of how we handle your information while providing our services. If you have any questions or concerns regarding our practices, please contact us at [email protected]